Office Practice Past Questions

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195 questions JAMB 1 WAEC 195 CUSTOM 1
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Past Questions

195 questions
Question 1 of 20 195 total questions
Question 1
waec 2025

A document sent by the buyer to the seller when the goods supplied are not satisfactory is

Aan order
Ba letter of complaints
Ca quotation letter
Da letter of enquiry
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Question 2
waec 2025

Which of these organizational structures is also referred to as military form of organization?

ALine
BLine and staff
CFunctional
DCommittee
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Question 3
waec 2025

In communication process, writing a memo is an example of

Adecoding
Bfeedback
Cencoding
Dchannel
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Question 4
waec 2025

At Zeinab & Sons Plc, envelopes are fastened with the use of gum and this takes so much time. The machine which would help overcome this
challenge is

Asealing machine
Bfolding machine
Cjogging machine
Dcollating machine
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Question 5
waec 2025

A secretary has found it difficult to type a manuscript given to her by the manager due to poor handwriting. In other words, the secretary has the
challenge of

Apoorly decoded manuscript by the manager
Bpoor encoded manuscript by the manager
Cinappropriate choice of channel
Dinability to encode the manuscript
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Question 6
waec 2025

A group of people appointed by the parent committee to deal with a special matter is

Aad hoc committee
Bstanding committee
Cexecutive committee
Djoint action committee
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Question 7
waec 2025

A form of correspondence used in conveying information to members of the public is

Aendorsement
Bpress release
Ccircular
Dbriefs
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Question 8
waec 2025

Which of these documents would be used to procure an item from the store?

AInvoice
BReceipt
CQuotation
DRequisition
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Question 9
waec 2025

Bodex co.Ltd sends out lots of mails. Which of the following office machines would help to remove the burden of affixing postage stamps on each
envelope?

AFolding machine
BCollating machine
CAddressing machine
DFranking machine
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Question 10
waec 2025

Which of the following activities is part of the procedure for handling outgoing mails?

AStamping
BOpening
CSorting
DCoding
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Question 11
waec 2025

Which of these factors would a purchasing officer consider in selecting an office equipment?

ASuitability
BControl
CLocation
DColour
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Question 12
waec 2025

During a recent workshop, participants were advised to always provide good information. In order words, any information given by them should be

Atimely
Bfuturistic
Clong
Dshort
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Question 13
waec 2025

Communication to a large number of people in different locations simultaneously could be done by means of

Atelephone
Bdisplay
Cadvertisement
Dmerchandizing
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Question 14
waec 2025

A receptionist is an employee who

Asupervises the junior employees in the office
Bdirects visitors to the office they wants to see
Cprepares itineraries for his superior officers
Doperates varieties of equipment in the office
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Question 15
waec 2025

The department in an organization that monitors the implementation of a company's policies is

Aresearch and development department
Bfinance department
Cadministrative department
Dmarketing department
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Question 16
waec 2025

A letter from Mr Jack to convince XYZ company to employ Miss Zizi is

Aa recommendation letter
Ba letter of request
Can order letter
Da letter of appointment
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Question 17
waec 2025

In a closed office layout, workers enjoy

Aswift flow of work
Brelative comfort
Cbetter supervision
Dbetter rapport
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Question 18
waec 2025

Which of the following activties does the handling of incoming mails involve?

AAddressing the envelope
BExamining the content
CEnveloping the document
DDispatching the mail
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Question 19
waec 2025

The principles of office organization which requires workers to be assigned duties according to their skills and qualifications is

Aunity of control
Bflexibility
Cdelegation of authority
Dspecialization
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Question 20
waec 2025

The purpose of a notice of meeting is to inform members of the

Atime, date and venue of a proposed meeting
Bpostponement of a proposed meeting
Cdecision taken at the previous meeting
Ditems to be discussed at the meeting
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