Office Practice Past Questions

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48 questions JAMB 1 WAEC 195 CUSTOM 1
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Past Questions

48 questions
Question 1 of 20 48 total questions
Question 1
waec 2021

A document sent by the buyer to the seller when the goods supplied are not satisfactory is

Aa letter of complaints
Ban order
Ca quotation letter
Da letter of enquiry
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Question 2
waec 2021

Which of these organizational structures is also referred to as military form of organization?

Afunctional
Bline
Cline and staff
Dcommittee
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Question 3
waec 2021

In communication process, writing a memo is an example of

Adecoding
Bfeedback
Cencoding
Dchannel
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Question 4
waec 2021

A letter containing valuable documents would be sent by

Aelectronic mail
Bsurface handling
Cregistered mail
Dairmail
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Question 5
waec 2021

At Zeinab & Sons Plc, envelopes are fastened with the use of gum and this takes so much time. The machine which would help overcome this challenge is

Acollating machine
Bfolding machine
Csealing machine
Djogging machine
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Question 6
waec 2021

A secretary has found it difficult to type a manuscript given to her by the manager due to poor handwriting. In other words, the secretary has the challenge of

Ainability to encode the manuscript
Bpoor encoded manuscript by the manager
Cpoorly decoded manuscript by the manager
Dinappropriate choice of channel
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Question 7
waec 2021

A group of people appointed by the parent committee to deal with a special matter is

Astanding committee
Bad hoc committee
Cexecutive committee
Djoint action committee
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Question 8
waec 2021

A form of correspondence used in conveying information to members of the public is

Apress release
Bendorsement
Cbriefs
Dcircular
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Question 9
waec 2021

Which of these documents would be used to procure an item from the store?

Aquotation
Breceipt
Cinvoice
Drequisition
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Question 10
waec 2021

Bodex co.Ltd sends out lots of mails. Which of the following office machines would help to remove the burden of affixing postage stamps on each envelope?

ACollating machine
BAddressing machine
CFranking machine
DFolding machine
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Question 11
waec 2021

Which of the following activities is part of the procedure for handling outgoing mails?

Astamping
Bcoding
Copening
Dsorting
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Question 12
waec 2021

Which of these factors would a purchasing officer consider in selecting an office equipment?

Acontrol
Blocation
CSuitability
Dcolor
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Question 13
waec 2021

During a recent workshop, participants were advised to always provide good information. In order words, any information given by them should be

Atimely
Bfuturistic
Clong
Dshort
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Question 14
waec 2021

Communication to a large number of people in different locations simultaneously could be done by means of

Atelephone
Badvertisement
Cmerchandizing
Ddisplay
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Question 15
waec 2021

A receptionist is an employee who

Adirects visitors to the office they wants to see
Boperates varieties of equipment in the office
Csupervises the junior employees in the office
Dprepares itineraries for his superior officers
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Question 16
waec 2021

The department in an organization that monitors the implementation of a company's policies is

Afinance department
Bmarketing department
Cadministrative department
Dresearch and development department
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Question 17
waec 2021

A letter from Mr Jack to convince XYZ company to employ Miss Zizi is

Aa recommendation letter
Ban order letter
Ca letter of request
Da letter of appointment
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Question 18
waec 2021

In a closed office layout, workers enjoy

Abetter supervision
Bbetter rapport
Crelative comfort
Dswift flow of work
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Question 19
waec 2021

Which of the following activties does the handling of incoming mails involve?

AAddressing the envelope
BEnveloping the document
CExamining the content
DDispatching the mail
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Question 20
waec 2021

The principles of office organization which requires workers to be assigned duties according to their skills and qualifications is

Adelegation of authority
Bflexibility
Cspecialization
Dunity of control
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